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OBE Builders

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SunWave Power Privacy Policy

Effective Date: [Insert Date]

At SunWave Power, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or engage with our ads, including those on platforms like Facebook. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, email address, phone number, home address, and any other details you voluntarily provide when filling out forms, engaging with our ads, or contacting us for a consultation.

  • Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and how long you spend on our site.

  • Cookies and Tracking Technology: We use cookies, pixels, and similar tracking technologies (including those from Facebook) to enhance your experience, improve our services, and deliver more personalized advertising.

2. How We Use Your Information

The information we collect may be used in the following ways:

  • To Provide Services: We use your information to deliver the services you've requested, such as scheduling energy consultations or responding to your inquiries.

  • To Improve Our Services: Your data helps us refine and enhance our products and services, ensuring we meet your expectations.

  • For Marketing Purposes: We may use your data to send marketing materials about our products and services. This includes personalized ads on platforms like Facebook based on your interactions with our website or ads.

  • For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce our terms and policies.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: We may share your information with trusted service providers (e.g., marketing agencies, payment processors) who assist us in delivering our services.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid legal requests.

  • With Social Media Platforms: We may share anonymized or aggregated information with platforms like Facebook for the purpose of personalized advertising and retargeting.

4. Third-Party Advertising and Facebook

We use third-party services, including Facebook, to show you personalized ads. Facebook may collect data about your interaction with our ads and services. This is done in accordance with Facebook’s Data Policy, which you can review here. You can adjust your Facebook ad preferences in your account settings to opt-out of personalized advertising.

5. How We Protect Your Information

SunWave Power takes the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information:

  • Access & Correction: You may request access to or correction of your personal data at any time.

  • Opt-Out: You can unsubscribe from our marketing emails by following the unsubscribe link in any message. You can also manage cookies and tracking technologies through your browser settings or opt out of personalized ads via platforms like Facebook.

  • Data Deletion: You may request that we delete your personal information by contacting us using the details below.

7. Children’s Privacy

SunWave Power does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have collected personal data from a child under 13, we will promptly delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after any such updates constitutes your acceptance of the new terms.

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